Accessibility Statement
InvestWise is committed to providing a website that is accessible to everyone, regardless of technology or ability.
Our Commitment to Accessibility
At InvestWise, we believe that everyone should have equal access to information and services online. We are dedicated to ensuring that our website is accessible to people with disabilities. This accessibility statement outlines our ongoing efforts to improve the accessibility of InvestWise and the steps we have taken to achieve this goal.
Web Content Accessibility Guidelines (WCAG)
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These guidelines define how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, motor, and speech impairments. Adhering to these guidelines helps make our website more user-friendly for everyone.
Accessibility Features
We have implemented the following features to enhance the accessibility of InvestWise:
- Semantic HTML: We use semantic HTML elements to structure our content, making it easier for screen readers and other assistive technologies to understand the page layout and hierarchy.
- Alternative Text for Images: All images on our website have descriptive alternative text (alt text) that provides context and information for users who cannot see the images.
- Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse or other pointing device to access all content and functionality.
- Sufficient Color Contrast: We ensure that there is sufficient color contrast between text and background colors to make the content readable for users with low vision or color blindness.
- Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find the information they need.
- Resizable Text: Users can easily adjust the text size on our website using their browser settings.
- Forms with Labels: All form fields have clear and descriptive labels, making it easier for users to understand what information is required.
- Video Captions and Transcripts: Videos on our website include captions and transcripts, making them accessible to users who are deaf or hard of hearing.
- ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, enhancing the accessibility of dynamic content and interactive elements.
Ongoing Efforts
We are committed to continuously improving the accessibility of InvestWise. Our ongoing efforts include:
- Regular Accessibility Audits: We conduct regular accessibility audits of our website to identify and address any accessibility issues.
- User Testing: We involve users with disabilities in our testing process to ensure that our website meets their needs.
- Training: We provide training to our staff on accessibility best practices to ensure that all new content and features are accessible from the outset.
- Monitoring: We monitor our website for accessibility issues and promptly address any issues that are identified.
Known Limitations
Despite our best efforts, there may be some limitations to the accessibility of InvestWise. We are aware of the following potential issues and are working to address them:
- Third-Party Content: Some content on our website is provided by third parties and may not be fully accessible. We are working with these third parties to improve the accessibility of their content.
- Older Documents: Some older documents on our website may not be fully accessible. We are gradually updating these documents to make them accessible.
Feedback and Contact Information
We welcome your feedback on the accessibility of InvestWise. If you encounter any accessibility barriers while using our website, please let us know. You can contact us using the following methods:
- Email: accessibility@investwise.com
- Phone: 1-800-INVEST-WISE (1-800-468-3789)
- Contact Form: Contact Us
We will do our best to respond to your feedback in a timely manner and to address any accessibility issues you report.
Accessibility Conformance Report (ACR)
We are working towards providing a detailed Accessibility Conformance Report (ACR) based on the Voluntary Product Accessibility Template (VPAT) for InvestWise. This report will provide a comprehensive overview of our website's conformance with WCAG 2.1, level AA.
Assistive Technologies
InvestWise is designed to be compatible with a variety of assistive technologies, including:
- Screen Readers: NVDA, JAWS, VoiceOver
- Screen Magnifiers: ZoomText, Magnifier (Windows), Zoom (macOS)
- Speech Recognition Software: Dragon NaturallySpeaking
We recommend using the latest versions of these assistive technologies for the best experience.
Alternative Formats
If you need information from our website in an alternative format, such as large print, Braille, or audio, please contact us and we will do our best to accommodate your request.
Legal Framework
InvestWise is committed to complying with all applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and the Accessibility for Ontarians with Disabilities Act (AODA).
Date of Statement
This accessibility statement was last updated on October 26, 2023.
Changes to this Statement
We may update this accessibility statement from time to time to reflect changes in our website or in accessibility best practices. Please check this page periodically for the latest information.
Related Policies
For more information about our commitment to privacy and user experience, please review the following policies: